Privacy for the IT hardware buyback service

1. Introduction

This privacy policy explains how data is processed within the IT hardware buyback service via Ecobro, including forms, files and contact.

2. What information we process

Information from forms

• Name and contact details
• Company or organisation
• Country and address, where required to process your request
• Details about the hardware, its condition and quantity
• Messages and uploaded files

Technical information

When the website is accessed, server logs such as IP address, timestamp, page requested, browser and operating system may be processed.

3. Purpose of processing

• Handling enquiries and offers
• Communication about the buyback and shipping
• Inspection and processing of hardware sales
• Security and error analysis of the website
• Fulfilling legal obligations

4. Cookies and tracking

The basic functions do not require marketing cookies. Without your consent, neither Google Ads nor our first-party performance measurement is enabled. If you agree, Ecobro uses Google Ads to measure campaigns and submitted purchase requests; Google may process ad clicks, browser data and pseudonymous attribution. Ecobro also measures LCP, CLS and INP to find slow pages and interaction problems by route and mobile/desktop category. We store only the metric, route, device category, time and a random anonymous session ID, with no form content, IP address or full browser fingerprint. This data is retained only as long as necessary for performance analysis under section 7. You can withdraw consent by deleting the consent choice; no further measurements will then be collected.

5. Sharing of information

Information is only shared where necessary for operation, communication, shipping, payment processing or legal obligations. Commissioned service providers are required to treat data confidentially.

6. Data security

We use appropriate technical and organisational measures. The website should be transmitted exclusively over HTTPS. Email communication may carry its own risks depending on the system used.

7. Retention period

Information is only stored for as long as necessary for the enquiry, its processing, legal obligations, dispute resolution or legitimate security purposes.

8. Your rights

Depending on applicable law, you may request access, correction, deletion, restriction, objection or data portability. Write to info@ecobro.ch.

9. Links to third parties

Linked websites have their own privacy policies. The respective providers are responsible for their content and processing.

10. Changes

This privacy policy may be adapted if the website, services or legal requirements change. The current version is published on this page.

11. Contact

Ferry Telecom AG
Industriestrasse 8
6203 Sempach
Switzerland

Email: info@ecobro.ch

12. File uploads in the enquiry form

Uploaded files are used to process your enquiry. Please do not send unnecessary personal data. Files are only processed by the form system for transmission and are not made publicly available.