Privacy for the IT hardware buyback service

1. Introduction

This privacy policy explains how data is processed within the IT hardware buyback service via Ecobro, including forms, files and contact.

2. What information we process

Information from forms

• Name and contact details
• Company or organisation
• Country and address, where required to process your request
• Details about the hardware, its condition and quantity
• Messages and uploaded files

Technical information

When the website is accessed, server logs such as IP address, timestamp, page requested, browser and operating system may be processed.

3. Purpose of processing

• Handling enquiries and offers
• Communication about the buyback and shipping
• Inspection and processing of hardware sales
• Security and error analysis of the website
• Fulfilling legal obligations

4. Cookies and tracking

The static website does not require marketing cookies for its basic functions. If analytics or marketing services are added later, they must be described here and reviewed legally before being activated.

5. Sharing of information

Information is only shared where necessary for operation, communication, shipping, payment processing or legal obligations. Commissioned service providers are required to treat data confidentially.

6. Data security

We use appropriate technical and organisational measures. The website should be transmitted exclusively over HTTPS. Email communication may carry its own risks depending on the system used.

7. Retention period

Information is only stored for as long as necessary for the enquiry, its processing, legal obligations, dispute resolution or legitimate security purposes.

8. Your rights

Depending on applicable law, you may request access, correction, deletion, restriction, objection or data portability. Write to info@ecobro.ch.

9. Links to third parties

Linked websites have their own privacy policies. The respective providers are responsible for their content and processing.

10. Changes

This privacy policy may be adapted if the website, services or legal requirements change. The current version is published on this page.

11. Contact

Ferry Telecom AG
Industriestrasse 8
6203 Sempach
Switzerland

Email: info@ecobro.ch

12. File uploads in the enquiry form

Uploaded files are used to process your enquiry. Please do not send unnecessary personal data. Files are only processed by the form system for transmission and are not made publicly available.